Privacy Policy

This Website Privacy Policy applies to individually identifiable information that you provide to Excelsior Healthcare (“Excelsior Healthcare”) and will tell you about the type of information our website collects, how it is used and how to set your preferences. By visiting Excelsior Healthcare’s website, you accept this privacy policy. Please read below before using our site.

All visitors use Excelsior Healthcare’s website anonymously. We do not collect any identifiable information unless you specifically provide us with that information voluntarily through our forms available on the website. By submitting this information voluntarily, you grant Excelsior Healthcare the right to transmit, monitor, retrieve and securely store your information. We adhere to all requirements outlined by the Health Insurance Portability and Accountability Act of 1996 (HIPAA).

Excelsior Healthcare only uses your voluntarily supplied information to fulfill online requests, respond to customer service inquiries and track usage of the website or in other ways required by law.

Only authorized staff at Excelsior Healthcare who are responsible for responding and tracking online requests have access to the identifiable information you enter in the online forms. Excelsior Healthcare does not and will never sell or rent any identifiable information to third party vendors.

Data security

Excelsior Healthcare uses various technologies to make every effort to secure your information as much as possible. Although. we make every effort to protect your personal information, Excelsior Healthcare cannot warrant the security of any information you transmit to us through online applications, you do that at your own risk. Excelsior Healthcare is not responsible if unauthorized parties gain access to confidential information voluntarily shared over our online forms. To protect your privacy, please do not use online forms to communicate information that you consider confidential.

We do not take responsibility for the collection of information, data, disclosures or the security policies and practices of third-party organizations such as Facebook or any other social media provider. This is in addition, but not limited to, Apple, Google, Microsoft, app developers, operating systems or service providers who you may disclose your personal information to and may be linked to our site or social media pages.

Additional information

Cookies and tracking pixels

The Excelsior Healthcare website uses “cookies” and “tracking pixels, or tags” to track our website analytics. This allows us, for example, to determine the most popular pages on our website, how people get to our site and what activities visitors do while on the site. This helps us improve the experience, provide relevant content and better serve our patients. Cookies are a small piece of code sent to your browser by a website you visit. Cookies are used by search engines and sites to remember your preferences. A tracking pixel, often referred to as a tag, is HTML code, which is loaded when you click on an ad, visit a website, or open an email to track behavior and actions on the site. They do not provide us with any personally identifiable information.

Links to external websites

This Website Privacy Policy applies only to Excelsior Healthcare’s website. In some cases, our website includes links to other websites to provide more information. We do not have authority over external organizations’ websites and this policy does not apply to external sites that are provided as links.

Changes to this policy

Excelsior Healthcare reserves the right to change or update this policy without notice, so please review it periodically to keep informed of any changes.